Essential business skills
Great selling is about more than just having a great product and a potential buyer. It involves knowing both your product and customer inside out – asking the right questions, listening effectively to the answers and connecting what you hear with what you can offer.View course
Smart supplier management begins when a supplier is appointed, and the bulk of responsibility usually transfers at this point from procurement specialists to operational managers - functions such as supply chain, manufacturing, maintenance, facilities, and service delivery. There are four main activities involved with supplier management: supplier relationship management, performance and contract management, supplier development and improvement and, governance and risk management. We also offer a course on Negotiating with Suppliers.View course
Whether we do it for ourselves or because we are asked by others, it is essential that we can create an accurate record of conversations and meetings that we are involved in. Knowing what to record, how to do it without missing critical decisions and information, and how to ensure actions and next steps are complete is an important skill.View course
From 25 May 2018, a new regulation called the GDPR (General Data Protection Regulation) will come into effect across all EU member states. This will replace the existing Data Protection Act and will give individuals more rights and greater control over what happens to their personal data.View course
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