Emotional Intelligence
- Explore the four pillars of EQ
- Interpret other peoples' emotions
- Learn techniques to positively manage emotional responses
- Training options for individual learners, groups/teams & organization-wide
Course Code: OV-EI
1 x half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)
This program is available for groups and teams
On-demand digital learning playlist
half-day live session delivered virtually or in-person
Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)
This course will help you to really understand what emotional intelligence (EQ) is and why it is such an important skill in the workplace. You will explore the four pillars of EQ and some of the key skills that support them; including recognizing and managing your own emotions, changing your instinctive response to an event, demonstrating empathy and building rapport through effective verbal and non-verbal communication.
This session is suitable for anyone who would like to develop their understanding of emotional intelligence (EQ) to help manage emotions, increase self-awareness and build stronger relationships.
By the end of this course you will be able to:
- State the meaning and origin of Emotional Intelligence
- Evaluate the values and beliefs that trigger an emotional response
- Apply techniques to positively manage emotional responses
- Draw on personal motivations to improve your drive and commitment
- Identify and challenge your self-limiting beliefs
- Interpret other peoples‘ emotions
- Use communication skills to demonstrate empathy
- Identify the different social styles and the impact they have on relationship building
This course will help you to really understand what emotional intelligence (EQ) is and why it is such an important skill in the workplace. You will explore the four pillars of EQ and some of the key skills that support them; including recognizing and managing your own emotions, changing your instinctive response to an event, demonstrating empathy and building rapport through effective verbal and non-verbal communication.
This session is suitable for anyone who would like to develop their understanding of emotional intelligence (EQ) to help manage emotions, increase self-awareness and build stronger relationships.
By the end of this course you will be able to:
- State the meaning and origin of Emotional Intelligence
- Evaluate the values and beliefs that trigger an emotional response
- Apply techniques to positively manage emotional responses
- Draw on personal motivations to improve your drive and commitment
- Identify and challenge your self-limiting beliefs
- Interpret other peoples‘ emotions
- Use communication skills to demonstrate empathy
- Identify the different social styles and the impact they have on relationship building
Or speak to one of our friendly learning advisers by:
Phone
+1 250 999 2656
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