Course/learning journey

Negotiation Skills

Negotiating is an essential set of skills that we use in all aspects of our lives, sometimes without even realising it. Negotiations are a way of reaching an agreement and can be about anything; from the type of coffee you want, to the terms of a new employment contract. We look at various types of negotiation and provide guidance on how to negotiate well.

Identify what the focus is for successful negotiations
Practice working through the negotiation process
Apply the associated skills in a safe and supportive environment
Training options for individual learners, groups/teams & organization-wide

Course Code: OV-NS

half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)

This program is available for groups and teams

It’s more than just a course.
This is a learning journey.

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On-demand digital learning playlist

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half-day live session delivered virtually or in-person

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Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)

This course identifies what skills and practices are required to achieve successful negotiations and introduces a comprehensive framework that covers the entire process: from how to prepare for a negotiation, to concluding an agreement to accomplish a positive result for both sides. You will also have the opportunity to identify a real upcoming negotiation and to practice working through the process and applying the associated skills in a safe and supportive environment.

This course is for people who are new to formal negotiation.

By the end of this course you will be able to:

Identify what works and what the focus is for successful negotiations
Clarify the difference between transactional and collaborative negotiation
Explain the four and eight-step process for successful negotiations
Describe what a BATNA (Best Alternative To a Negotiated Agreement) is and how it is used to achieve success in a negotiation
Confidently conduct a negotiation through to conclusion