What we do
Engaging learning & development built using — content, technology & services — that focuses on capability development & behavior change.
What do you need?
Who we are
A trusted & expert L&D partner. You may not have heard of Hemsley, but you’ll definitely know the clients we work with.
Our work
Modern, enterprise & fast-growing global businesses love us!
View all case studies
How we work
Insights
What's new
Course Code: OV-HDP
half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)
This program is available for groups and teams
On-demand digital learning playlist
half-day live session delivered virtually or in-person
Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)
This course provides you with an extremely insightful and practical guide on how to manage yourself and the difficult people and situations that you encounter in your workplace. It will provide you with tips and techniques to enable you to develop the confidence to be proactive and not reactive when challenged by people and circumstances. You will learn how to understand other people‘s behavior and how to respond appropriately. You will gain practical guidance to apply to your own situations and you will leave the course with the skills and the confidence to apply the appropriate techniques to your day-to-day activities.
Suitable for anyone looking to develop their skills and confidence when dealing with difficult people and situations at work.
By the end of this course you will be able to:
You may also like: Developing Your Personal Impact Conducting Challenging Conversations Building Networks
Live session delivered virtually or in-person. Up to 15 people per programme.
From Contact us for pricing
Build your own blended learning program using this bite-size session as one of the building blocks - Excite, Engage, Embed.
Phone
Email
Want a tailored program for groups/teams? Use our menu of options to create the perfect training experience to suit your needs.
We provide a holistic range of services to help you create a skilled, high-performing and resilient workforce… wherever they are.
Conducting Challenging Conversations