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Course Code: VILT-PS
90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning program)
This program is available for groups and teams
Solving problems is at the center of daily working life. These problems come in all shapes, sizes, and levels of complexity: everything from choosing the right colors for a website to tackling a complicated issue for the company’s largest client. It’s critical that we learn how to solve problems with confidence. Our problem-solving abilities not only impact how well we do in our roles but also how far we can progress. In this 90-minute workshop, you’ll learn how to apply a structured approach to problem solving. It starts with how to spot problems at work and how to craft clear problem statements that define the issue succinctly. Next, you’ll learn techniques to dig deep into the heart of a problem and identify its root causes by looking beneath surface-level symptoms. This session will provide you with a practical set of tools and a step-by-step approach to apply to your problems. Once you get back to work, you’ll be ready to tackle whatever faces you and move forward to more successful resolutions and outcomes
By the end of this session, you will be able to:
Identify problems at work and create problem statements
Use accepted techniques to identify the root causes of problems
Generate and evaluate potential solutions for problems
Use a structured matrix to enable effective decision-making
Virtual or in-person workshop. Up to 15 people per program.
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Build your own blended learning program using this bite-size session as one of the building blocks - Excite, Engage, Embed.
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Want a tailored program for groups/teams? Use our menu of options to create the perfect training experience to suit your needs.
We provide a holistic range of services to help you create a skilled, high-performing and resilient workforce… wherever they are.