Other business skills
Digital Marketing Skills
On-demand, self-led learningWe provide you with a solid understanding of the digital marketing landscape and help you to think about how to implement a digital marketing strategy.
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Success Skills for Office Professionals
2 x half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)This workshop will rapidly develop the skills and knowledge you need to become a successful office professional in today’s world. It will help you learn to communicate assertively, prioritize effectively when everything is urgent and be pro-active rather than constantly fire-fighting.
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Introduction to Effective Project Management
2 x half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)If you are new to the role of Project Manager or are becoming involved more and more in your organization’s project work, then this immersive course is for you. Based on a typical project lifecycle, the course walks you through how projects work from beginning to end and giving you the tools and techniques that are needed to be effective.
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Supplier and Contract Management
2 x half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)Getting the best value out of your suppliers doesn’t stop when the ink is still wet on the contract. In this workshop, you will learn how to manage and measure supplier performance and ensure that they deliver the service levels you need from them; and move beyond contract compliance to increasingly add value and continuous improvement to your work together.
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Understanding Key Financial Statements and Concepts
half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)This course looks at the key knowledge needed to read and understand the Financial Statements and how this links to everyday operations in your organization. It covers the purpose and structure of the Income Statement and the Statement of Financial Position, as well as the terminology and jargon associated with them, before looking at the ratios that can be performed on them.
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Introduction to Customer Service
half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)Be inspired to think about the customer service you provide and learn how to apply best practice techniques to develop and support long-lasting customer relationships.
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Corporate Social Responsibility
90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning program)This 90-minute session covers how to develop the case for CSR whilst discussing real life examples.
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Managing Projects Remotely
half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)This interactive course will provide learners with a range of tools and techniques to help them manage projects more effectively in remote working environments.
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Agile Project Management
On-demand, self-led learningAn introduction and overview of Agile Project Management and how it can benefit the success of projects. We look at the value driven approach to PM, tips for implementing this strategy, Agile methodologies and how to implement this in projects.
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Fundamentals of Key Account Management
half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)This practical program focuses on maximising the potential of key accounts. You will learn how to identify and prioritize accounts to help reach the longer-term objectives of the business.
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