Effective Mentoring in the Workplace

In this workshop, you will learn the latest essential skills and techniques required to work as an inspirational mentor.

Effective Mentoring at Work is a workshop that is practical and skills-based using real situations and focusing on personal feedback and action planning. Learning methods include discussion, break-out room role-play, theory, practical tips and hints and action planning.

The aim is to build your knowledge and skills of this highly rewarding activity to develop a range of mentoring styles to support the mentee to the benefit of the individual and organization. The workshop includes ideas on the mentoring ‘contract’ and managing expectations in a busy workplace as well as evaluating the effect of mentoring activity.

Effective Mentoring is recommended for individuals taking on a mentoring role for the first time or developing existing skills.

The course would particularly benefit managers who wish to engage and inspire people in other teams and areas of the business in terms of tackling challenges, building skills and supporting their longer-term career aspirations.

• Understand the mentoring role and responsibilities
• Describe the skills of an effective mentor
• Create a supportive environment for the mentee
• Use a simple but effective process for conducting mentoring meetings
• Maintain a realistic and practical approach when managing difficult developmental issues

The Role of the Mentor

• What is Mentoring?
• The different mentoring approaches – directive vs non-directive
• The Key Skills of mentoring

The Mentoring Meeting

• The mentoring contract – why is it important
• Creating a mentoring contract – what to include
• The initial meeting – 10 points for success
• How to structure your meetings
• Active listening and questioning skills
• Adopting a style that meets your mentees' needs – balancing challenge and support
• Giving constructive feedback to your mentee
• Practice role-play and feedback

Addressing Difficult Issues

• What difficult issues might your encounter during the mentoring relationship?
• What to do if things go wrong

Action Planning

• How will you further develop your mentoring skills?