Course/learning journey

Managing a Matrix Team

Matrix teams include work groups, cross-functional teams, task forces and special project teams. They are normally composed of a small number of people from different departments and functions.
  • Define the characteristics of matrix teams
  • Develop a personal stakeholder map
  • Evaluate yourself against the four key skills of a matrix manager
  • Training options for individual learners, groups/teams & organization-wide

Course Code: OV-MMT

half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)

This program is available for groups and teams

It’s more than just a course.
This is a learning journey.
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On-demand digital learning playlist

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half-day live session delivered virtually or in-person

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Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)

In today's uncertain climate, many organisations are turning to workgroups, cross-functional teams, task forces and special project teams in order to be faster and more flexible and to share resources across the organization.
This course breaks down the characteristics of managing in different types of matrixed environments and introduces you to the principles and processes needed to ensure success when leading matrix-managed teams. You will have the opportunity to evaluate yourself against the four key skills of a matrix manager and then align the application of those skills to the four key challenges of matrix teams. Finally, you will develop your own stakeholder map, analyze each stakeholder according to their level of power and interest, and apply a well-known influencing model to your most important stakeholder relationships.

This course is aimed at anyone who leads or manages a matrixed team or work group.

By the end of this course you will be able to:

  • Define the characteristics of matrix teams and work groups
  • Describe the key skills required of a matrix-managed team leader
  • Draft a strategy for overcoming the key challenges of managing in a matrixed environment
  • Implement a plan for influencing your key stakeholders
  • Analyzing the differences between matrix-managed teams and traditional workgroups
  • The characteristics and challenges of managing in a weak, strong and balanced matrixed environment
  • Overcoming the key challenges of managing in a matrix: unclear roles and responsibilities, conflicting priorities, lack of cohesion
  • Evaluating yourself against the four key skills of a matrix manager: empathy, conflict management, influence and self-awareness
  • Developing a personal stakeholder map
  • Analyzing your stakeholders according to the amount of power they have over your objectives and the level of interest they take in your success
  • Developing appropriate actions to fully engage each set of stakeholders
  • Winning support from your key stakeholders by using the Cohen-Bradford model for influencing without authority
Course overview

In today's uncertain climate, many organisations are turning to workgroups, cross-functional teams, task forces and special project teams in order to be faster and more flexible and to share resources across the organization.
This course breaks down the characteristics of managing in different types of matrixed environments and introduces you to the principles and processes needed to ensure success when leading matrix-managed teams. You will have the opportunity to evaluate yourself against the four key skills of a matrix manager and then align the application of those skills to the four key challenges of matrix teams. Finally, you will develop your own stakeholder map, analyze each stakeholder according to their level of power and interest, and apply a well-known influencing model to your most important stakeholder relationships.

Is it right for me?

This course is aimed at anyone who leads or manages a matrixed team or work group.

What will I learn?

By the end of this course you will be able to:

  • Define the characteristics of matrix teams and work groups
  • Describe the key skills required of a matrix-managed team leader
  • Draft a strategy for overcoming the key challenges of managing in a matrixed environment
  • Implement a plan for influencing your key stakeholders
What will it cover?
  • Analyzing the differences between matrix-managed teams and traditional workgroups
  • The characteristics and challenges of managing in a weak, strong and balanced matrixed environment
  • Overcoming the key challenges of managing in a matrix: unclear roles and responsibilities, conflicting priorities, lack of cohesion
  • Evaluating yourself against the four key skills of a matrix manager: empathy, conflict management, influence and self-awareness
  • Developing a personal stakeholder map
  • Analyzing your stakeholders according to the amount of power they have over your objectives and the level of interest they take in your success
  • Developing appropriate actions to fully engage each set of stakeholders
  • Winning support from your key stakeholders by using the Cohen-Bradford model for influencing without authority
Further courses to consider
For groups & teams

Live session delivered virtually or in-person. Up to 15 people per programme.

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