What we do
Engaging learning & development built using — content, technology & services — that focuses on capability development & behavior change.
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Who we are
A trusted & expert L&D partner. You may not have heard of Hemsley, but you’ll definitely know the clients we work with.
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Modern, enterprise & fast-growing global businesses love us!
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This course provides you with an extremely insightful and practical guide on how to manage yourself and the difficult people and situations that you encounter in your workplace. It will provide you with tips and techniques to enable you to develop the confidence to be proactive and not reactive when challenged by people and circumstances.
On-demand digital learning playlist
Live session delivered virtually or in-person
Digital learning playlists | Follow up coaching session
For our learning journeys we use our proven excite, engage, embed method to ensure the learning experience is engaging and the learning is sustained. The full details of the programme are shown below.
Course Code: OV-HDP
This is available for groups and teams
half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)
This course provides you with an extremely insightful and practical guide on how to manage yourself and the difficult people and situations that you encounter in your workplace. It will provide you with tips and techniques to enable you to develop the confidence to be proactive and not reactive when challenged by people and circumstances. You will learn how to understand other people‘s behavior and how to respond appropriately. You will gain practical guidance to apply to your own situations and you will leave the course with the skills and the confidence to apply the appropriate techniques to your day-to-day activities.
Suitable for anyone looking to develop their skills and confidence when dealing with difficult people and situations at work.
By the end of this course you will be able to:
You may also like: Developing Your Personal Impact Conducting Challenging Conversations Building Networks
Live session delivered virtually or in-person. Up to 15 people per programme.
From Contact us for pricing
Use our building blocks approach to create a customized program to suit your specific needs and context, at the pace you need. Talk to us about what you want to achieve.
Choose the core blocks you want (from our content library)
Consider what blocks you want to customize (to make it your own)
Review any additional technology and support services we can help you with (to bring the truly bring the learning experience to life)
We’ll create the optimum journey for your learners
To help achieve the pace and agility you need, we encourage you to make use of what we already have (our core library) and make it your own. There’s no need to ‘recreate the wheel’ - build from what we have ‘ready to go’ and then customize what you need to.
Choose from across our range of 100+ core topic areas.
Successful learning programs don’t just happen by accident: Our 4E learning journey model ensures maximum transformational power (and it’s informed by decades of adult learning best practices and proven real-life hybrid learning effectiveness).
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