Live bite-size workshop

Continuous Improvement

In today’s environment of fast-paced change, organizations need continuously to learn and improve in order to stay current with service demands and customer/client needs. Those closest to the work often have the best ideas for improvements. Yet often, improvement ideas and lessons learned are identified but not implemented. Robust, structured continuous improvement can have a positive impact on team and organisational performance.
  • Define what a process is and the key elements of improvement
  • Develop meaningful a continuous improvement plan
  • Identify issues, make changes to a process and decide where to focus
  • Training options for groups/teams & organisation-wide

Course Code: VILT-CI

90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning program)

This programme is available for groups and teams

This 90-minute session starts off by defining what a process is and the key elements of improvement: the process objective. You will then go on to learn how to identify issues, make changes to a process and decide where to focus. It also looks at how to manage people through a process change, ensuring that they are committed to implementing the required changes.

 

This short session is for people with responsibility for managing or improving processes who are not continuous improvement experts.

By the end of this session, you will be able to:

  • Explain what continuous improvement is
  • Identify the underlying purpose of a process
  • Develop meaningful a continuous improvement plan 
  • Describe how to make changes to a process
Overview

This 90-minute session starts off by defining what a process is and the key elements of improvement: the process objective. You will then go on to learn how to identify issues, make changes to a process and decide where to focus. It also looks at how to manage people through a process change, ensuring that they are committed to implementing the required changes.

 

Is it right for me?

This short session is for people with responsibility for managing or improving processes who are not continuous improvement experts.

What will I learn?

By the end of this session, you will be able to:

  • Explain what continuous improvement is
  • Identify the underlying purpose of a process
  • Develop meaningful a continuous improvement plan 
  • Describe how to make changes to a process
For groups & teams

Virtual or in-person workshop. Up to 15 people per program.

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