Course/learning journey

Giving and Receiving Feedback

If you never get feedback, how do you know whether you’re doing well or need to tweak a few things? Great feedback is an investment and it should be seen as positive, whether it’s motivational or developmental. Gain insights into the why and how of giving and receiving feedback. Discover a useful model to structure your conversations and make feedback part of your everyday experience.
  • Explore the true purpose of feedback
  • Identify good and bad practice for constructive feedback
  • Practice confidently delivering and receiving feedback
  • Training options for individual learners, groups/teams & organisation-wide

Course Code: OV-GRF

half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)

This programme is available for individuals, groups and teams

It’s more than just a course.
This is a learning journey.
Excite

On-demand digital learning playlist

Engage

Half-day live session delivered virtually or in-person

Embed

Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)

This course will provide you with the knowledge and skills to feel more comfortable and confident when giving and receiving feedback. You will explore the true purpose of feedback and define some golden rules, before applying them to a structured process and practising your delivery in a safe and supportive environment. You will leave with a clear plan and a commitment to delivering some real-world feedback.

This course is suitable for anyone who would like to develop the understanding and practise the skills they need to confidently deliver and receive constructive and genuinely useful feedback.

By the end of this course you will be able to:

  • Identify good and bad practice for useful and constructive feedback
  • Plan effectively for feedback conversations
  • Confidently deliver feedback using the BOFF model
  • Use the BOFF model to receive feedback

You may also like:
Conducting Challenging Conversations
Managing Performance

Course overview

This course will provide you with the knowledge and skills to feel more comfortable and confident when giving and receiving feedback. You will explore the true purpose of feedback and define some golden rules, before applying them to a structured process and practising your delivery in a safe and supportive environment. You will leave with a clear plan and a commitment to delivering some real-world feedback.

Is it right for me?

This course is suitable for anyone who would like to develop the understanding and practise the skills they need to confidently deliver and receive constructive and genuinely useful feedback.

What will I learn?

By the end of this course you will be able to:

  • Identify good and bad practice for useful and constructive feedback
  • Plan effectively for feedback conversations
  • Confidently deliver feedback using the BOFF model
  • Use the BOFF model to receive feedback
Further courses to consider

You may also like:
Conducting Challenging Conversations
Managing Performance

For individuals

Upcoming dates (select date for price info)

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For groups & teams

Live session delivered virtually or in-person. Up to 15 people per programme.

From Contact us for pricing

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WHY NOT CONSIDER

Conducting Challenging Conversations
 

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