Course/learning journey

Managing Performance

Performing well in our jobs, achieving goals and delivering results will make us more successful, which brings rewards in the form of development, satisfaction, promotion, progression, pay and bonuses. Whether you are a ‘people manager’ responsible for driving the performance of a team or focused on your own performance, we help you understand your role in this vital business activity. You will also learn why we need to invest time and energy to manage performance effectively.

Explore the stages of the performance management cycle
Practise planning and facilitating a performance conversation
Recognise when to give performance feedback
Training options for individual learners, groups/teams & organisation-wide

Course Code: OV-MPE

half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)

This programme is available for individuals, groups and teams

It’s more than just a course.
This is a learning journey.

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On-demand digital learning playlist

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Half-day live session delivered virtually or in-person

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Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)

This course explores the stages of the performance management cycle in some detail, considering what action a manager should take at each stage to support high performance. You will learn how to evaluate potential gaps between expected and actual performance and will be able to take appropriate action to close any gaps that you identify. You will then focus on techniques for conducting an effective conversation about performance and will have the opportunity to practise planning and facilitating a performance conversation in a safe and supportive environment.

This session is suitable for anyone in a management position who is responsible for monitoring and managing the performance of individuals and teams.

By the end of this course you will be able to:

Articulate the link between effective performance management and business results
Evaluate each stage in the performance management cycle
Explain how to assess performance and monitor progress against goals
Recognise when to give performance feedback and how to do so effectively
Describe the value and impact of effective performance management conversations
Follow a structure for leading the conversation
Plan and execute an effective conversation about performance

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Who is this course for?

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