Course/programme

Success Skills for Office Professionals

  • Develop a strong personal brand which will increase your credibility
  • Manage conflicting priorities when everything is urgent
  • Develop your confidence so you can become more assertive
  • Training options for individual learners, groups/teams & organisation-wide

Course Code: OV-SSOP

2 x 3 hr virtual session | 6-8 hrs on-demand learning | 30 mins coaching (optional extra for teams)

This programme is available for individuals, groups and teams

It’s more than just a course.
This is a learning journey.
Excite

On-demand digital learning playlist

Engage

2 x 3 hour instructor-led virtual training session

Embed

Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)

This workshop will rapidly develop the skills and knowledge you need to become a successful office professional in today‘s world. It will help you learn to communicate assertively, prioritise effectively when everything is urgent and be pro-active rather than constantly fire-fighting.

You will come away feeling more confident, which will increase your credibility and get you the respect you deserve.  You will leave with some great ideas and practical actions that are easily translated back into the workplace.

This course is suitable for new and developing PAs, secretaries and office professionals who want to enhance their skills to be able to manage multiple priorities and improve efficiency.

By the end of this course you will be able to:

  • Develop a strong personal brand which will increase your credibility
  • Manage conflicting priorities when everything is urgent
  • Be proactive and clearly anticipate everyone‘s needs
  • Reduce your reactive working by dealing with your emails in a structured way
  • Communicate effectively so you get your voice heard
  • Develop your confidence so you can become more assertive
  • Say no in a positive and supportive manner without feeling guilty
  • Deal with challenging people and situations

 

Course overview

This workshop will rapidly develop the skills and knowledge you need to become a successful office professional in today‘s world. It will help you learn to communicate assertively, prioritise effectively when everything is urgent and be pro-active rather than constantly fire-fighting.

You will come away feeling more confident, which will increase your credibility and get you the respect you deserve.  You will leave with some great ideas and practical actions that are easily translated back into the workplace.

Is it right for me?

This course is suitable for new and developing PAs, secretaries and office professionals who want to enhance their skills to be able to manage multiple priorities and improve efficiency.

What will I learn?

By the end of this course you will be able to:

  • Develop a strong personal brand which will increase your credibility
  • Manage conflicting priorities when everything is urgent
  • Be proactive and clearly anticipate everyone‘s needs
  • Reduce your reactive working by dealing with your emails in a structured way
  • Communicate effectively so you get your voice heard
  • Develop your confidence so you can become more assertive
  • Say no in a positive and supportive manner without feeling guilty
  • Deal with challenging people and situations

 

For individuals

Upcoming dates

€ 950.00 (+ VAT)

€ 950.00 (+ VAT)

€ 950.00 (+ VAT)

€ 950.00 (+ VAT)

Reserve your place
For groups & teams

Up to 15 people per programme.

From Contact us for pricing

Bring in-house
Create a blended programme

Build your own blended learning programme using this bite-size session as one of the building blocks - Excite, Engage, Embed.

Find out more
Reserve your place on this programme
Who is this course for?
With your permission, we would also like to keep you updated about programs and/or services similar to the one you are enquiring about as well as special offers, L&D updates and content to help you with your ongoing learning and development. If this is okay please tick one or more of the boxes below so we know how best to contact you.
fieldset
We will always respect the personal information you give to us; it will never be shared with anyone and it will be managed according to our Privacy Policy.
Or speak to one of our friendly learning advisers by:
Custom learning experiences for teams, groups, or for the organisation
Pick the building blocks & services you need from our menu

Want a tailored programme for groups/teams? Use our menu of options to create the perfect training experience to suit your needs.

Take a look
Considering an organisation-wide learning solution?

We provide a holistic range of services to help you create a skilled, high-performing and resilient workforce… wherever they are.

Find out more