Bite-size learning session

Resolving Conflict

Most people’s natural reaction is to avoid conflict at all costs, especially in the workplace. But the right kind of conflict can actually foster innovation, creativity and improved business results. The key is to know how to foster constructive conflict and to eliminate unhelpful or destructive conflict.
  • Understand the most common sources of conflict in organizations
  • Develop a practical action plan for tackling your own conflict scenarios
  • Define five conflict-handling strategies
  • Training options for groups/teams & organization-wide

Course Code: VILT-RC

90 mins (Perfect for use as part of a blended learning program)

This program is available for groups and teams

This 90-minute virtual session will provide you with an understanding of some of the most common sources of conflict and the risks of not managing conflict effectively in the workplace. It will also provide some practical advice on using a range of strategies and applying them to different scenarios. You will leave with a practical action plan for tackling your own conflict scenario that can be applied straight away.

 

This short session is suitable for anyone who wants to understand how to use natural disagreements within a team to produce positive outcomes for everyone

By the end of this session, you will be able to:

  • List the most common sources of conflict in organisations
  • Define five conflict-handling strategies and when to use each one
  • Formulate an action plan for resolving conflict
Overview

This 90-minute virtual session will provide you with an understanding of some of the most common sources of conflict and the risks of not managing conflict effectively in the workplace. It will also provide some practical advice on using a range of strategies and applying them to different scenarios. You will leave with a practical action plan for tackling your own conflict scenario that can be applied straight away.

 

Is it right for me?

This short session is suitable for anyone who wants to understand how to use natural disagreements within a team to produce positive outcomes for everyone

What will I learn?

By the end of this session, you will be able to:

  • List the most common sources of conflict in organisations
  • Define five conflict-handling strategies and when to use each one
  • Formulate an action plan for resolving conflict
For groups & teams

Up to 15 people per program.

From Contact us for pricing

Bring in-house
Create a blended program

Build your own blended learning program using this bite-size session as one of the building blocks - Excite, Engage, Embed.

Find out more
Bring this program in-house
Who is this course for?
With your permission, we would also like to keep you updated about programs and/or services similar to the one you are enquiring about as well as special offers, L&D updates and content to help you with your ongoing learning and development. If this is okay please tick one or more of the boxes below so we know how best to contact you.
fieldset
We will always respect the personal information you give to us; it will never be shared with anyone and it will be managed according to our Privacy Policy.
Or speak to one of our friendly learning advisers by:
Custom learning experiences for teams, groups, or for the organization
Pick the building blocks & services you need from our menu

Want a tailored program for groups/teams? Use our menu of options to create the perfect training experience to suit your needs.

Take a look
Considering an organization-wide learning solution?

We provide a holistic range of services to help you create a skilled, high-performing and resilient workforce… wherever they are.

Find out more