Questioning and Listening
- Highlight the importance of questioning and listening skills
- Explore the barriers to listening and how to apply active skills to build rapport
- Gain a better understanding of good questioning techniques
- Training options for groups/teams & organization-wide
Course Code: VILT-QL
90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning program)
This program is available for groups and teams
This 90-minute session highlights the importance of questioning and listening skills in the process of effective communication. Explore the barriers to listening and how to apply active listening skills to build rapport and more successful relationships with clients and colleagues.
You will learn how to plan for a conversation and practice a variety of questioning techniques to help achieve your desired outcomes.
This session is for anyone who wants to improve their questioning and listening skills.
By the end of this session, you will be able to:
- Look at the process of effective communication
- Cover the barriers to listening, and active listening as well
- Gain a better understanding of good questioning technique and how to plan for a conversation
This 90-minute session highlights the importance of questioning and listening skills in the process of effective communication. Explore the barriers to listening and how to apply active listening skills to build rapport and more successful relationships with clients and colleagues.
You will learn how to plan for a conversation and practice a variety of questioning techniques to help achieve your desired outcomes.
This session is for anyone who wants to improve their questioning and listening skills.
By the end of this session, you will be able to:
- Look at the process of effective communication
- Cover the barriers to listening, and active listening as well
- Gain a better understanding of good questioning technique and how to plan for a conversation
Or speak to one of our friendly learning advisers by:
Phone
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