Business Language Busters

Have you ever joined an organization and been confused by the amount of shorthand and acronyms that people around you are using? Can business jargon ever be useful?

The answer to these and many more questions are addressed in this topic, including explanations of common business terms. You will also learn tips on how to ensure that your own language is inclusive and accessible, and how to apply the principles of “Plain English” to your communications to ensure that your message is received, understood, accepted and acted upon.

This course is aimed at anyone who would like to understand business jargon and improve their own communications by eliminating confusing, ambiguous and non-inclusive language.

By the end of this course you will be able to:

• Explain the different types of corporate language and when they are commonly used
• Identify when to use business jargon and when to avoid it
• Apply the rules of “Plain English” to ensure that the intended meaning of your communication is understood
• Take steps to mitigate the potential negative impact of overusing business jargon

• The challenges of business language
• The communication process
• Making language inclusive and accessible
• Translating common examples of business jargon
• Using jargon to make a positive impact
• Applying the principles of “Plain English”
• Avoiding misunderstandings

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Storytelling
Communicating with Impact