Other business skills
Course/learning journey
Introduction to Customer Service
half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)Be inspired to think about the customer service you provide and learn how to apply best practice techniques to develop and support long-lasting customer relationships.
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Course/learning journey
Recruitment & Interviewing
2 x half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)This highly practical and interactive course provides a step-by-step approach to the recruitment and selection process, enabling you to make fair, sound and accurate decisions.
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Course/learning journey
APM Project Fundamentals Qualification (PFQ)
4 x half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)This course will provide learners with a broad understanding of the principles of effective project management. It is aligned to the APM Body of Knowledge 7th edition and is designed to enable learners to successfully attain the industry recognized APM Fundamentals Qualification.
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