Managing a Matrix Team
It's more than just a course.
This is a learning journey.
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Supporting on-demand digital learning playlists | 30-minute follow up coaching session (optional extra for teams)
Course Code: OV-MMT
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half-day live session delivered virtually or in-person | 6-8 hrs on-demand learning | 30-minute coaching session (optional extra for teams)
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This is available for groups and teams
In today's uncertain climate, many organisations are turning to workgroups, cross-functional teams, task forces and special project teams in order to be faster and more flexible and to share resources across the organization.
This course breaks down the characteristics of managing in different types of matrixed environments and introduces you to the principles and processes needed to ensure success when leading matrix-managed teams. You will have the opportunity to evaluate yourself against the four key skills of a matrix manager and then align the application of those skills to the four key challenges of matrix teams. Finally, you will develop your own stakeholder map, analyze each stakeholder according to their level of power and interest, and apply a well-known influencing model to your most important stakeholder relationships.
This course is aimed at anyone who leads or manages a matrixed team or work group.
By the end of this course you will be able to:
- Define the characteristics of matrix teams and work groups
- Describe the key skills required of a matrix-managed team leader
- Draft a strategy for overcoming the key challenges of managing in a matrixed environment
- Implement a plan for influencing your key stakeholders
- Analyzing the differences between matrix-managed teams and traditional workgroups
- The characteristics and challenges of managing in a weak, strong and balanced matrixed environment
- Overcoming the key challenges of managing in a matrix: unclear roles and responsibilities, conflicting priorities, lack of cohesion
- Evaluating yourself against the four key skills of a matrix manager: empathy, conflict management, influence and self-awareness
- Analyzing your stakeholders according to the amount of power they have over your objectives and the level of interest they take in your success
- Developing appropriate actions to fully engage each set of stakeholders
- Winning support from your key stakeholders by using the Cohen-Bradford model for influencing without authority
- Developing a personal stakeholder map
You may also like:
Leading Remote Teams
Persuading and Influencing
Managing Change
Build a customized program
Use our building blocks approach to create a customized program to suit your specific needs and context, at the pace you need.
Talk to us about what you want to achieve.

Step 1
Choose the core blocks you want (from our content library)

Step 2
Consider what blocks you want to customize (to make it your own)

Step 3
Review any additional technology and support services we can help you with (to bring the truly bring the learning experience to life)

Step 4
We’ll create the optimum journey for your learners
Want to co-create?
Let's talkThe building blocks menu of options
To help achieve the pace and agility you need, we encourage you to make use of what we already have (our core library) and make it your own. There’s no need to ‘recreate the wheel’ - build from what we have ‘ready to go’ and then customize what you need to.
Choose from across our range of 100+ core topic areas.
Online self-study:
- Fluidbooks
- Infographics (standard and HTML)
- Thrive in Five
- Videos/animations
- Quizzes & assessments
- Podcasts
- Digital flip cards
- HTML microsites
- Digital adventures
- Applying what you have learned - action learning prompts/exercises
- All assets under a topic/collection
Live expert-led:
- Pre-built team experience (learning journey)
- Live workshops - virtual or in-person training (1 x half-day live session in a day; 2 x half-day live session in a day)
- Bitesize (1 x 90-min bite-size session in a day; 2 x 90-min bite-size session in a day; 3 x 90-min bite-size session in a day)
- Run-it-yourself
- Coaching – per hour (Follow-up; Learning program; Transitioning together; Team effectiveness; Career coaching; Leadership & executive; Skills performance coaching)
- Group facilitation sessions (1 x 3hr in a day; 2 x 3hr in a day
- Leadership lab session (1 x 3hr in a day; 2 x 3hr in a day)
- Virtual delivery platform license
Personalisation for live events:
- Add your logo
- Tailored
- Branded
- Fully customized
Bespoke content creation:
- Fluidbooks
- Infographics (standard and HTML)
- Thrive in Five
- Videos/animations
- Quizzes & assessments
- Podcasts with bespoke or your content
- Digital flip cards
- HTML microsites
- Digital adventures
- Digital badges/certificates
- Live expert-led bite-size or workshop session
Bespoke printed communication/learning assets:
- Handouts
- Z-cards
- Zappar AR for Z-card
- Action learning prompts/exercises
- Bespoke Hub annual subscription fee (per user)
- Hub implementation
- Subscription (open) hub
- Booker portal
- Delivery – Virtual or in-person facilitator; virtual producer
- Faculty management
- Delegate management
- Instructional design
- Specialist instructional design
- Learning journey curation
- Logistics support
- Project management
- Customer success management
- Branding & creative communication
- Graphic design
- Translations services
- Proofing/QA
- Data insights & engagement
- Consultancy
- Supplier management
- Managed Learning Services

Our approach
Successful learning programs don’t just happen by accident: Our 4E learning journey model ensures maximum transformational power (and it’s informed by decades of adult learning best practices and proven real-life hybrid learning effectiveness).
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+1 888-559-0074