Resolving Conflict

Most people’s natural reaction is to avoid conflict at all costs, especially in the workplace. But the right kind of conflict can actually foster innovation, creativity and improved business results. The key is to know how to foster constructive conflict and to eliminate unhelpful or destructive conflict. In this topic, we look into these issues and highlight practical ways to introduce the right type of conflict into your business environment.

Bitesize Sessions

Available for delivery to groups and teams, our bite-size learning sessions are short bursts of knowledge covering the what, why, and how of a topic, and delivered at pace. Expert-led sessions can be delivered virtually, face-to-face, or you can choose a combination, and they can be run either standalone or up to three sessions in a day.

Resolving Conflict

Resolving Conflict

Course Code: VILT-RC

  • 90-minute live session delivered virtually or in-person (Perfect for use as part of a blended learning programme)

  • This is available for groups and teams

  • Part of our Core Library

This 90-minute virtual session will provide you with an understanding of some of the most common sources of conflict, as well as the risks of not managing conflict effectively in the workplace.
It will also provide some practical advice, highlighting a range of strategies and the different scenarios in which they might be applied. You will leave with a practical action plan for tackling your own conflicts, which can be applied right away.

 

This short session is suitable for anyone who wants to understand how to use natural disagreements within a team to produce positive outcomes for everyone.

By the end of this session, you will be able to:

  • Identify the most common sources of conflict in organizations

  • Apply five different conflict handling strategies—and know when to use each one

  • Manage emotions while in conflict

  • Promote a positive atmosphere where healthy conflict is a constructive part of teamworking

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Online Learning

Our award-winning learning content library is expertly created, easy to consume, and visually engaging and it can be experienced through a range of modalities - Fluidbooks, videos, animations, podcasts, infographics, quizzes and more. Use our digital learning content to support on-demand or blended learning provision within your organisation. Hundreds of topics are available in multiple global languages.

Resolving Conflict

Resolving Conflict

Core content

  • Constructive Conflict Fluidbook
  • Constructive Conflict Infographic
  • Constructive Conflict Quiz
  • Constructive Conflict Thrive in five
  • Constructive Conflict Animation
  • Constructive Conflict Podcast
Resolving Conflict
See our engaging content in action

See our engaging content in action

Find out more about our learning content… we provide a range of formats and media types to support different learning styles, and time pressures and to keep the learning engaging. Find out more about the different modalities and view some examples…

Explore more about our content

Build a customized program

Use our building blocks approach to create a customized program to suit your specific needs and context, at the pace you need.
Talk to us about what you want to achieve.

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Step 1

Choose the core blocks you want (from our content library)

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Step 2

Consider what blocks you want to customize (to make it your own)

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Step 3

Review any additional technology and support services we can help you with (to bring the truly bring the learning experience to life)

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Step 4

We’ll create the optimum journey for your learners

Want to co-create?

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The building blocks menu of options

To help achieve the pace and agility you need, we encourage you to make use of what we already have (our core library) and make it your own. There’s no need to ‘recreate the wheel’ - build from what we have ‘ready to go’ and then customize what you need to.

Choose from across our range of 100+ core topic areas.

Online self-study:
  • Fluidbooks
  • Infographics (standard and HTML)
  • Thrive in Five
  • Videos/animations
  • Quizzes & assessments
  • Podcasts
  • Digital flip cards
  • HTML microsites
  • Digital adventures
  • Applying what you have learned - action learning prompts/exercises
  • All assets under a topic/collection
Live expert-led:
  • Pre-built team experience (learning journey)
  • Live workshops - virtual or in-person training (1 x half-day live session in a day; 2 x half-day live session in a day)
  • Bitesize (1 x 90-min bite-size session in a day; 2 x 90-min bite-size session in a day; 3 x 90-min bite-size session in a day)
  • Run-it-yourself
  • Coaching – per hour (Follow-up; Learning program; Transitioning together; Team effectiveness; Career coaching; Leadership & executive; Skills performance coaching)
  • Group facilitation sessions (1 x 3hr in a day; 2 x 3hr in a day
  • Leadership lab session (1 x 3hr in a day; 2 x 3hr in a day)
  • Virtual delivery platform license
Personalisation for live events:
  • Add your logo
  • Tailored
  • Branded
  • Fully customized
Bespoke content creation:
  • Fluidbooks
  • Infographics (standard and HTML)
  • Thrive in Five
  • Videos/animations
  • Quizzes & assessments
  • Podcasts with bespoke or your content
  • Digital flip cards
  • HTML microsites
  • Digital adventures
  • Digital badges/certificates
  • Live expert-led bite-size or workshop session
Bespoke printed communication/learning assets:
  • Handouts
  • Z-cards
  • Zappar AR for Z-card
  • Action learning prompts/exercises
  • Bespoke Hub annual subscription fee (per user)
  • Hub implementation
  • Subscription (open) hub
  • Booker portal
  • Delivery – Virtual or in-person facilitator; virtual producer
  • Faculty management
  • Delegate management
  • Instructional design
  • Specialist instructional design
  • Learning journey curation
  • Logistics support
  • Project management
  • Customer success management
  • Branding & creative communication
  • Graphic design
  • Translations services
  • Proofing/QA
  • Data insights & engagement
  • Consultancy
  • Supplier management
  • Managed Learning Services
The building blocks menu of options

Our approach

Successful learning programs don’t just happen by accident: Our 4E learning journey model ensures maximum transformational power (and it’s informed by decades of adult learning best practices and proven real-life hybrid learning effectiveness).

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