Challenging Conversations:

Challenging Conversations

Have you ever put off having that conversation with a team member or employee because you just know how they’re going to react? Delaying only makes it harder to deal with the issues when they can’t be avoided any longer. Help is at hand. Discover ways of preparing for tough conversations, with tips on how to deal with bad reactions, “read” body language and listen more actively.

  • Prepare for tough conversations
  • Dealing with reactions
  • Body language tips
  • Listening skills

sample asset types that are included for all topic areas

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