T: 781-895-9988
Home > Learning Solutions > Managed Services > Training Administration
Training Administration and Management
Our training administration services range from managing bookings, joining instructions, scheduling, course administration and participant follow up, through to designing and managing an online and telephone based administration service. This can be provided as a seamless extension of your organization, from a branded website through to personalized answering of telephone enquiries.
Whilst LearningSource™, our sophisticated Learning Management System, is the central tool around which our administrative service sits, our dedicated administration team play a prominent role in interacting with participants. As the interface between participants and LearningSource™, they ensure that they reflect our clients’ culture and expected levels of customer service, and align to the required business processes. It is our intention that delegates should always feel that our people are very much a seamless part of your organization.
Benefits of outsourcing your training administration and management:
- Cost effectiveness: outsourcing your training administration has several cost effective characteristics, the bases of which are efficiency, cost management and the ability to flex service levels to meet business requirements.
- Provision of accurate management information and visibility of spend.
- Less administrative burden inhouse allows greater focus on core business activities and priorities.
- Allows access to world class solutions.
For further information on how you can benefit from outsourcing your learning function please contact us.