Improving First Line Management Capability

Focused leadership behaviors and practices have been proven to deliver real improvement in employee engagement and financial performance. Creating a pool of well trained and competent first line managers is a key challenge for today's organizations.

First line management can be one of the most demanding roles within an organization. These are the people responsible for those who do not manage others, for ensuring targets are met, quality is sustained, new working methods are implemented and that customers are satisfied. Often first line managers have been promoted because of their technical proficiency and can then find themselves holding a new title without the skills and training to conduct this new and highly important role. When the potential of this management tier is fulfilled the benefits for the organization can be immense, resulting in increased productivity, cost savings, growth of the organization and enhanced business reputation.

Hemsley Fraser works with organizations to design and deliver high quality training programs for line managers by:

Providing line managers with the essential skills to manage themselves, their resources and their people to achieve business objectives.
Strengthening their core management and leadership practices around performance management, coaching and communication.
One to one coaching to address individual needs, linked to business performance.
Providing targeted support and development for new first line managers.

For further information on how we can help you to develop the best first line managers please contact us.