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Kay Frances Dolan

Kay Frances recently retired from Federal service as the Deputy Chief Human Capital Officer of the Department on Homeland Security. She was widely recognized as a government-wide thought-leader in major human capital innovation. First, as head of human resources at the Federal Aviation Administration during their monumental reform of agency personnel systems, then to her work championing enterprise leadership approaches and technology at Treasury and the Internal Revenue Service. More recently, Kay Frances served at the helm of the Department of Homeland Security’s (DHS) human resources modernization effort, overseeing personnel policy and operations for a workforce of 180,000 employees.

For her efforts in major human capital reform, Kay Frances was recognized by President George W. Bush with the Presidential Rank of Distinguished Executive in 2004, the highest level of recognition afforded to a civil servant. Kay Frances was previously recognized by President William Jefferson Clinton with the Presidential Rank of Meritorious Executive, the country’s second highest level of recognition for civil service leaders.